FAQs

  • No task is too big or too small. During our discovery call, I’ll get a clear understanding of what you need and let you know honestly whether it’s something I can support with. I always keep a realistic view of workload and expectations - if something requires a different type of specialist, I’ll tell you right away.

  • It’s simple:
    Book a free call → Discovery Call → Onboarding → We begin.
    I’ll guide you through each step so it feels easy and organised from day one.

  • Both! For ongoing support, I offer monthly packages based on the level of help you need. This is my preferred way of working, as it gives us time to build a good rhythm and allows me to really get to know you and how you work.

    If you only need occasional support or help with a one-off project, hourly options are available too.

  • No minimum. You’re welcome to start small and increase as we go - many clients do this, and it works beautifully.

  • Email is the best place for day-to-day communication.
    For urgent questions or time-sensitive tasks, I’m also available on WhatsApp.

  • I’m based in Croatia (CET) and generally work standard business hours. If you’re in another time zone, we’ll find a rhythm that works for both of us.

  • Yes! I’m familiar with a wide range of tools, and if it’s something new, I learn quickly. Smooth onboarding into your systems is part of the process.

  • I send monthly invoices on the 1st, with a 7-day payment window.
    I currently accept EUR, USD and GBP.

  • Yes! Think of it like a test drive - try a small workload first, and once you realise how much lighter everything feels, we can add more.

  • It's a relaxed 30-minute conversation. You tell me what's taking up your time, I ask a few questions, and we work out together whether I'm the right fit and where I could help first. There's nothing to prepare and no obligation to continue.

  • I aim to reply to emails within one business day, and sooner for anything urgent. If I'm ill or on holiday, I'll tell you well in advance so we can plan around it and nothing gets dropped.

  • It depends on the kind of support and how many hours you need each month, so I don't work with one-size-fits-all pricing. After our free call, I'll send you a clear, tailored quote with no hidden extras.

Book a free call